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CUSTOMER SERVICE - Heading block

High End Uniforms is a real family business that takes the word to heart. From longstanding relationships with our vendors, to customer service that verges on fanatical, we’re a company founded and sustained on the principles of trust, support, and mutual respect. After all, what’s the point of family if you can’t depend on one another?

HAVE QUESTIONS? GIVE US A CALL

(707) 746-7011, we’re open Monday-Friday 9:00 am to 5:30 pm

EMAIL US

FAQ

Placing an order

Group Discounts

We offer competitive pricing for students and industry groups. For more information on establishing a discount program or package for your school or organization, please fill out our Program Administrators Form.  

Accounts

Established Accounts Net30. Download our credit application to open an account (requires credit references). Call us to place an order on account or to set up online access for your company account.  

Check or Money Order: Personal checks must include drivers license number and phone number. $25 Fee for returned checks.   Mail to : High End Uniforms 5442 Gateway Plaza Drive Benicia, CA 94510 

How to order

Click on a product in the navigation at top and order today. If you are an established account, we'll help you setup easy online ordering.

Customizing Your Order

Embroidery Options

Because we do all of our embroidery in house, we offer competitive pricing and fast turnarounds. From custom logos, to names, flags and lines of text. Feel free to call us, we can help walk you through the process. See all embroidery options available.

Submitting Your Artwork

For the best possible reproduction of your logo, we recommend a vector art file such as .ai or .eps created from Adobe Illustrator. It is safest to stuff your file before sending via email. We will examine your files and notify you if we see any potential production issues. If this is a new custom art order, we will provide a sample for approval before proceeding with the final product(s).   Preferred Method: email art files to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Returns & Exchanges

Our Policy

We will gladly accept any product which has not been worn, damaged, altered or laundered within 30 days of purchase. A return authorization must accompany all garments. (Call or email This email address is being protected from spambots. You need JavaScript enabled to view it. for authorization.)

Shipping & Delivery

Shipping Options

All orders ship UPS Ground unless otherwise specified. Next Day and Second Day available upon request. Our standard delivery times are listed below including embroidery on established accounts.

All stock items can be delivered:

  • West Coast: 5 Business Days
  • East Coast: 7 Business days